UI/UX Design, Front-end Development

AirAsia Web Check-in redesign

Photo of AirAsia Web Check-in redesign project

AirAsia embarked on redesigning its web check-in function to include the multi-city option in conjunction with the launch of its multiple stopovers, and departing/arriving at different destinations feature. The aim is to allow guests to self check-in and avoid long queues at the airport counter.

I was the designer in a 4 person team along with a Head of Operation, a Product Manager and a Back-end Developer, while reported to the Design Lead. I was tasked to redesign the interface of Web Check-In to fit within the AirAsia online booking system interface since they are somewhat interrelated, as well explore feature improvements on the current interface.

Launch site

ROLE 👩‍🎨

UI/UX Design, Front-end Development

timeline 🗓️

Web Check-in main screen
Web Check-in selecting flights and guests to check-in screen
Web Check-in required field error message screen
Web Check-in selecting add-ons for flights screen
Web Check-in viewing seat number for flights screen
Web Check-in selecting seat for flights screen
Web Check-in reviewing your selected details before payment screen
Web Check-in payment being processed screen
Web Check-in payment successful screen
Web Check-in confirmation screen
Web Check-in important notice screen
Web Check-in is now completed screen

Space Simplified by Twentythree

Web boarding pass redesign